FAQ

Shipping

We currently ship within the UK. Orders are typically dispatched within 2–5 business days.

Returns

We accept returns within 14 days of delivery. Items must be unused and in their original condition. Please contact us to arrange a return.

Crystal Care

Keep your crystals away from direct sunlight and moisture to preserve their natural beauty. Cleanse them regularly using your preferred method — moonlight, sound, or smoke cleansing all work beautifully.

Payments

We accept all major credit and debit cards, as well as other payment methods available at checkout.

Contact Us

Have a question not answered here? Feel free to get in touch and we'll be happy to help.